What Clients Have Said
Over many years, senior leaders across industry, infrastructure, operations, and public institutions have described Graden Keller’s work as trusted, clarifying, and transformational in its effect on leadership, teams, and organizational performance.
"For more than 15 years, Graden Keller has been our trusted thought partner and external sounding board through many projects and organizational changes. He is valued as a true friend not only to our staff, but also to the company. Graden has a special way of opening the hearts and minds of those willing to learn. Those who listen and see are greatly rewarded. He makes the process fun, all while keeping us aligned with strong business acumen and clear metrics for success.
Our experience with Graden can also be summed up in Benjamin Franklin’s words: “Without continual growth and progress, such words as improvement, achievement, and success have no meaning.” I personally subscribe to many of the principles of success outlined in Good to Great, and it has been a pleasure working with Graden to realize those principles in building a world-class team of experts and engineers to drive our industrial complex. This has been, and continues to be, the foundation of the relationship between Air Liquide and Graden. We have enjoyed many engagements focused on the principles of Continuous Improvement, Integration, People Skills, and Operational Excellence, and I look forward to our future of both personal and business growth opportunities." Charles Neely Harper Chief Technologist, Smart Innovation Operations | International Group Fellow | Air Liquide
"You delivered exactly what was needed. This was a challenging situation for us. You helped us achieve what I didn’t think was possible." Harriet Wasserstrum Vice Chair | Texas Region | JPMorgan Chase Bank
"Not very many people make a difference in others’ lives, and clearly you do. Our company is much better for it, and that is deeply appreciated. On a personal note, you have helped me become a better father to my children, a better spouse to my wife, a better friend to my friends, and, I hope, a better leader to our company." Robert Egan, President | Victory Packaging | North America
"As an organization, and as individuals, we are much better as managers, leaders, and people because of our relationship with you. Your influence on the organization has produced lasting benefits, and I see your guidance and advice as an integral part of our growth as an organization and as an executive and management team. You have taught us that, in business, tough decisions often need to be faced and made, and honest communication should be shared. We greatly appreciate and value our engagement with you over the years. Your work has made a difference in our actions. We will continue to praise your services and recommend you to others. Your contribution has been extremely beneficial to the development of the organization and to me as a leader. Our work with you has been transformational." Susanne Scott, Executive Director | San Antonio River Authority
"As you know, we receive regular visits from the federal government and ongoing scrutiny from regulatory and scientific organizations evaluating our performance. The following is an excerpt from the most recent report we received from the most important of our external oversight agencies: 'As has been the case during previous annual reviews, there is evidence in all areas of activity of many best practices being implemented at a level of excellence that is, in many cases, setting the standard for the industry. Sampling and testing performance is outstanding, field monitoring results are excellent, technology integration is particularly effective, environmental activities are now outstanding, and quality control improvements have been considerable over the past year. The company is particularly open on all issues and focused on continuous improvement in all areas. The workforce is truly outstanding.' These statements are the outcome of the work you have been doing with us. Our client was so proud when this report came out." Laboratory Services Executive | National Demilitarization Industry, USA
"I can look at the behaviors I chose to change and know that I have been successful in changing them. I delegate very differently now, allowing others to find solutions within a framework I establish. I am finding it much more natural to be an effective listener. I made a conscious effort when I began this process to build relationships with my peers, and I have done that. I am finding ways to bring humor into the work environment. Without your guidance, these things would not have happened. I am happier and once again enjoy coming to work knowing that what I do every day is critical to the success of my department, my peers, and the company as a whole. Thank you." Senior Director, Healthcare and Pharmaceuticals | USA
"Your insight and ability to see the big picture help me get outside my own head. You give me so much to think about that it is hard to take it all in and process it in the short amount of time we have to talk. Thank you for being here." Senior Vice President, Marketing Global Energy Company
"I just wanted to thank you. As a result of your work, my management team is a different group of people: communicative, open, and energized. It has invigorated everyone’s drive. I do not want to lose the momentum we have created. I am picking up a copy of Crucial Conversations. If you have any other recommendations for must-reads, let me know. As far as my personal vision goes, I have always been one to create my own internal fire. Thank you for throwing gasoline on it." CIO | Global Energy Storage & Transportation Company Western Hemisphere
"I have told many colleagues that it is always a pleasure to soak in your insights. I always feel the need to stop and think for a while after spending time with you. I am always eager to put the tools you provide to work. Thank you for your motivation and leadership to do what needs to be done. Thank you for what you are doing for our company. Your influence has made it a better place to work." Top Producer | National Sales Force, Manufacturing & Distribution | USA
"I want to thank you for everything. I use what you helped me understand on a daily basis, and I love who I have become through the growth I have gained through working with you." Vice President, Quality Control | Pharmaceuticals and Biotech | Asia Pacific
"Graden, you met with our senior management team over the course of several years. Always a careful listener and worked hard to help us become a more cohesive team. Your individual attention helped me identify areas of personal strength and strategically work on ways to continue to grow as a leader." President | Aerospace and Defense | USA
"Your work is nothing short of excellent. You know how to set the stage and quickly determine the overall nature of the situation. In particular, you use your skills to build trust and create quality engagement. You are unassuming and more of an observer, but you apply your skills to help individuals understand and learn from their experiences." Executive Vice President | Technology and telecommunications | Europe
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